Privacy Policy

This Privacy Policy explains how furnhub.net (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website or use our services. By using our site, you agree to the practices described here and in our Terms of Service.

Scope & Applicable Law

This Privacy Policy is governed by the laws of the United States, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), as well as other applicable federal and state privacy laws. It does not apply to information relating to employees, job applicants, or independent contractors. If you access our services from outside the U.S., you understand that your information may be transferred to and processed in the United States in accordance with this Policy.

1. Information We Collect

We collect information to process your orders, provide customer support, improve our services, and meet legal requirements.

1.1 Information You Provide

  • Contact details such as name, email address, phone number, shipping and billing address (for orders, account creation, or support).
  • Payment details, such as credit or debit card information, are processed through secure third‑party payment providers and are not stored in full on our servers.
  • Account information, such as login credentials and preferences when you create an account.
  • Communications such as emails, messages, or other content you send us, including inquiries, reviews, or feedback.
  • Optional information such as survey responses, preferences, or any details you choose to share.

1.2 Information Collected Automatically

When you browse or interact with our site, we may automatically collect:

  • Technical data such as IP address, browser type, operating system, device identifiers, and internet service provider.
  • Usage data such as pages viewed, time spent on the site, clicks, referring pages, and navigation paths.
  • Cookies and similar technologies are used to:
    • Enable essential functions (e.g., cart, checkout, login).
    • Analyze performance and improve the user experience.

You can adjust your browser settings to manage or disable non‑essential cookies, but some features may not work properly if essential cookies are blocked.

2. How We Use Your Information

We use your information for purposes including:

  • Processing and fulfilling orders, including payment, shipping, and confirmations.
  • Communicating with you about your orders, account, support requests, and important updates.
  • Improving and personalizing our website, products, and services based on usage trends and feedback.
  • Providing marketing communications about new products, offers, or promotions, where permitted by law and with opt‑out options.
  • Protecting our site and customers through fraud detection, security monitoring, and abuse prevention.
  • Meeting legal, regulatory, tax, and compliance obligations.

You may opt out of marketing emails at any time by using the unsubscribe link in our messages.

3. How We Share Your Information

We do not sell your personal information for money. We may share information in limited circumstances:

  • With service providers such as payment processors, shipping carriers, analytics providers, and customer support platforms, who help us operate our business and are required to protect your information and use it only for agreed-upon purposes.
  • When required by law, regulation, legal process, or government request, or to protect our rights, safety, or the safety of others.
  • In connection with a business transaction such as a merger, acquisition, or sale of assets, your information may be transferred to a successor entity subject to similar protections.
  • With your explicit consent, for example, when you ask us to share your details for a specific purpose.

4. Data Security & Retention

We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, loss, or misuse, including encrypted connections (such as SSL/TLS) during checkout and limited access to personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We keep your information only as long as necessary for the purposes outlined in this Policy or as required by law, including:

  • Order and transaction records for regulatory, tax, and accounting requirements.
  • Account data while your account is active and for a reasonable period afterward.
  • Customer service records for a period are needed to handle follow‑up questions or disputes.

When data is no longer needed, we delete it or anonymize it securely.

5. International Transfers

If you are located outside the United States, your information may be processed in countries with different data protection laws than your own. We take steps to help ensure that transfers are made in line with applicable legal requirements and that your information remains protected in accordance with this Policy.

6. Your Rights & Choices

Depending on where you live, you may have rights regarding your personal information, which can include:

  • Accessing the personal information we hold about you.
  • Requesting correction of inaccurate or incomplete information.
  • Requesting deletion of your personal information, subject to legal exceptions.
  • Requesting a copy of certain information in a portable, machine‑readable format where required by law.
  • Limiting or objecting to certain uses of your information, such as marketing communications.

To exercise these rights, or to update your information, contact us at info@furnhub.net with enough detail for us to verify your identity and understand your request.

7. Children’s Privacy

Our site and services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can delete it as required.

Our website may contain links to third‑party sites or services. These sites have their own privacy policies, and we are not responsible for their content, practices, or policies. You should review their privacy information before providing any personal data.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The “Last updated” date will indicate the latest revision. Your continued use of our services after changes take effect means you accept the updated Policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@furnhub.net

You can use this contact to request access, changes, or deletion of your personal data, or to ask general privacy questions.